1. Do I need a prior appointment?

Appointments are recommended to ensure availability, but we also welcome walk-ins if slots are open.

2. How can I book an appointment?

You may 📞 Call us | 🌐 Book online | 🏢 or Visit our salon to schedule your appointment.

3. Do you accept walk-ins?

Yes, walk-ins are welcome; however, clients with prior appointments will be given priority in scheduling. We recommend booking an appointment to avoid wait times.

4. What payment methods do you accept?

We accept cash, credit/debit cards, and online payments.

5. Do you have packages or memberships?

Yes, we offer value packages and membership plans for regular clients. Please ask our team for details.

6. Can I reschedule or cancel my appointment?

Yes, please inform us at least 24 hours in advance to reschedule or cancel your appointment.

Please cancel online or call us @ 519 439 7217 for any cancellations. Do not reply to automated messages.

7. What if I’m running late?

If you are more than 15 minutes late, we may need to reschedule your appointment to avoid inconvenience to other clients.

Please gives us a call in case you are running late.

8. Do you use organic or chemical-free products?

Yes, we use premium quality products and offer organic options for certain services. Please ask our staff for details.

Our Brands: Bioline jatò, Alex B peel, Casmara, Celluma Light Therapy, SarahK,Schwarzkopf, Kerastase, Olorchee, Revlon.

9. Is there a consultation before services?

Absolutely! We provide a 15 min free consultation to understand your needs and suggest the best treatments for you.

10. Do you offer services for men as well?

No, it is a women-only grooming Salon n Spa.

11. Do you provide bridal and party packages?

No, not at the moment. Coming soon.

12. Do you provide Manicure and Pedicure?

No, not at the moment. Coming soon.

13. Are children allowed in the salon?

Children are welcome, but we ask parents to supervise them at all times for safety reasons.

14. What safety and hygiene measures do you follow?

We maintain the highest standards of cleanliness with sanitized tools, disposable items, and regular disinfection of all service areas.